Terms & Conditions

LUGCIA is provided by Chemify OÜ, registry code [Registry code], registered in Tallinn, Estonia. References to "you" or "your" mean the individual or entity using the Service.

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use. We may suspend or terminate accounts that contain inaccurate information or that are used in violation of these Terms.

Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal business or personal purposes.

The Service generates synthetic media, including AI creators, voices, and videos, based on the inputs and prompts you provide. We may modify, suspend, or discontinue any part of the Service at any time, and we may set or change limits on usage, features, and credits.

Access to generation features is metered in credits and governed by your selected plan. Credits and plan allowances are described at the point of purchase and may change for future billing periods.

Payments are processed by our third-party payment provider (LemonSqueezy), which may act as merchant of record. By purchasing a plan, you authorize the applicable recurring or one-time charges. Taxes may apply based on your location. Unless required by law or expressly stated otherwise, fees and used credits are non-refundable.

Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period, and you retain access until then.

You retain ownership of the materials you upload, including product images, scripts, and brand assets ("User Content"). You grant us a worldwide, royalty-free license to host, process, and use your User Content solely to operate and provide the Service.

You represent and warrant that you own or have all rights, licenses, and permissions necessary to use your User Content and any likeness, trademark, music, or other material it contains, and that your use of the Service does not infringe the rights of any third party.

Subject to your compliance with these Terms and payment of applicable fees, the videos you generate are yours to use, including for commercial purposes, to the extent permitted by applicable law and any underlying third-party model or asset licenses.

Because outputs are generated by artificial intelligence, they may be inaccurate, unexpected, or similar to content generated for others. You are solely responsible for reviewing generated content before use and for ensuring it complies with all applicable laws and the policies of any platform on which you publish it (including advertising, disclosure, and consumer-protection rules).

• You must not use the Service to create content that is unlawful, deceptive, defamatory, or infringing.
• You must not generate or imply the endorsement, likeness, or voice of a real person without their explicit consent.
• You must clearly disclose AI-generated or synthetic media where required by law or platform policy.

You agree not to misuse the Service. In particular, you will not:

• Reverse engineer, scrape, or attempt to extract the underlying models or source code, except where permitted by law.
• Resell, sublicense, or provide the Service to third parties as a competing offering.
• Upload malware, attempt to gain unauthorized access, or interfere with the integrity or performance of the Service.
• Use the Service to create sexual content involving minors, content that promotes violence or hatred, fraud, harassment, or any other unlawful activity.
• Circumvent usage limits, credits, or access controls.

The Service, including its software, design, trademarks, and underlying technology, is and remains the property of Chemify OÜ and its licensors. Except for the limited license granted to you, no rights are transferred to you.

The Service relies on third-party providers for infrastructure, payments, email, and analytics. Your use of those features may be subject to the third parties' own terms. We are not responsible for third-party services and disclaim liability for their acts or omissions.

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. We do not warrant that the Service will be uninterrupted, error-free, secure, or that generated content will meet your expectations or be fit for any particular use.

To the maximum extent permitted by applicable law, Chemify OÜ, its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of (or inability to use) the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid to us for the Service in the three (3) months preceding the event giving rise to the claim, or (b) fifty euros (€50).

You are solely responsible for your use of generated content, and you assume all risk arising from publishing, distributing, or relying on it. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless Chemify OÜ and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your generated content, your use of the Service, or your breach of these Terms or of any third-party rights.

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if necessary to protect the Service or other users. You may stop using the Service at any time. Provisions that by their nature should survive termination (including ownership, disclaimers, and limitations of liability) will survive.

We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date and, where appropriate, by additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Estonia, without regard to its conflict-of-laws rules. The courts located in Estonia will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection rights you may have in your country of residence.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and us regarding the Service.

Questions about these Terms can be sent to Chemify OÜ at legal@lugcia.com.